Shipping policy

Shipping & Returns

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at americanplantsupply@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

American Plant Supply Returns Department

Attn: Returns

RMA #

14405 Tuolumne Rd.
Sonora, CA 95370
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.